In case of payment by Advance Bank Transfer, the sending of the order takes place only when the actual crediting to the c / c of START-OFF Srl, which must take place within 5 working days from the date of acceptance of the order, after which the order is deemed automatically canceled. The purpose of the bank transfer must include the identifier of the order that is issued in the order confirmation e-mail. The bank details to make the transfers are indicated in the order confirmation e-mail.
In the case of purchase of goods with a credit card payment method, together with the conclusion of the online transaction, the reference bank will authorize only the commitment of the amount relating to the purchase made. The amount relating to the processed goods is debited to the Customer's credit card at the time of the actual processing of the ordered goods. The accepted credit cards are all those that rely on the Visa, Mastercard and American Express circuits. At no time during the purchase process START-OFF Srl is able to know the information relating to the buyer's credit card, as they are enter directly on the website of the bank that manages the transaction (with very high security systems); since there is no data transmission, there is no possibility that these data are intercepted. No archive of START OFF contains or retains such data. Under no circumstances can START OFF therefore be held liable for any fraudulent or improper use of credit cards by third parties, upon payment for products purchased on www.shopstartoff.com.
In the case of purchase through the PayPal payment method, at the end of the order the Customer is directed to the PayPal login page. The order amount is debited to the PayPal account at the time of the order acquisition. of cancellation of the order, both by the Customer and in the case of non-acceptance of Start-Off, the amount will be refunded to the customer's PayPal account. The cancellation of the order is possible until the moment in which the same is not yet in preparation in stock.
The status of the order is clearly visible in the "Order Status" area and can no longer be canceled if the indication "Order being processed" appears. Once the cancellation of the transaction is requested, in no case Start Off can be held responsible for any damages, direct or indirect, caused by delay in the non-release of the amount committed by PayPal. At no time during the purchase process Start Off is able to know the Customer's financial information. Since there is no data transmission, there is no possibility that this data is intercepted. No archive of Start Off contains or retains such data. For each transaction executed with the PayPal account the customer will receive a confirmation e-mail from PayPal.